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General Terms and Conditions

General Terms and Conditions

Below agreements are made between Dutch Language Café (the organization Dutch Language Café, seated at Jupiterkade 8a, 2516BS, Den Haag, KVK: 84598662) and Partcipant (anyone purchasing any product, using any service, or attending any activity organized or facilitated by Dutch Language Café). These terms and conditions apply to any agreements made between Dutch Language Café and Participant. 

Privacy policy

Participant agrees with the privacy policy of Dutch Language Café (read it here).

Membership

Payment

Membership is renewed automatically every month and membership fees are deducted automatically every month from the Participant bank account that he or she used when signing up through direct debit (‘automatisch incasso’). Deduction will automatically continue indefinitely until either Participant or Dutch Language Café cancels the agreement according to the cancellation policy defined in this page.

Activities 

Dutch Language Café reserves the right to limit the amount of people able to attend any activity. This means that activities sometimes can be full. The membership does not guarantee being able to attend any and all activities organized by or facilitated by Dutch Language Café. 

Most of the activities included in the membership are organized by members themselves. Due to this nature, the type, amount and quality of activities can vary. Participating in activities by Participant is always at own risk of Participant. Dutch Language Café, or anyone organizing activities in name of Dutch Language Café, is not liable for any damages, injuries, loss of valuables, or other costs caused during those activities.

Refunds

The membership fees are non-refundable. Not being able to make use of the membership or not being able to attend any activities does not give Participant the rights for a refund. Similarly, Participant also has no right for refunds should the membership not meet expectations of Participant. 

Cancellation

When signing up for a membership, Participant will receive an invitation in their e-mail to create an account. By logging into this account, Participant can cancel their membership at any time. Alternatively, Participant can cancel his or her membership either by contacting Dutch Language Café through e-mail. In this case, Dutch Language Café will manually cancel the membership within 7 days. 

Changes

Dutch Language Café reserves the right to make changes to the price and service of the membership. Any changes in price will be communicated at least one month in advance, so that Participant will be given opportunity to cancel their membership. 

Courses

Cancellation
Participant may cancel their participation in a course up to 14 days before the start of the course and receive a full refund. Cancelation is done by contacting Dutch Language cafe through e-mail (dutchlanguagecafe@gmail.com). If Participant cancels their attendance between 14 days and 7 days before the start of the course, 50% of the course amount is refunded. If Participant cancels less than 7 days before the start of the course, no refund is given.

If Participant is unable to attend any part of any course while the course is ongoing, this is at own risk of Participant, and Dutch Language Café is not obliged to provide any refund.

Dutch Language Cafe has the right to cancel or postpone any course. In this case, Participant will be offered the option for a full refund

Refund

Achieved outcomes of courses are highly dependent on the individual differences between Participants in learning style, motivation and time investment. Dutch Language Café will do it’s best to meet expectations of Participant, however, no guarantee is made that Participant will achieve results indicated in the course description. It is the responsibility of Participant to indicate as early as possible to Dutch Language Cafe if he/she is not satisfied with the received services.

Liability

Dutch Language Café does not claim that any of its services are fit for any intended purpose, including but not limited to passing a test or passing certain job requirements. Dutch Language Café is not liable for any indirect damage caused by its services. 

Own risk

Participant participates in activities by Dutch Language Café at his or her own risk. Dutch Language Café is not liable for any injuries, damages, theft, or loss of valuables during any activities organized or facilitated by Dutch Language Café. 

Image use

Dutch Language Café has the right to take pictures of Participant during any activity organized by or facilitated by Dutch Language Café. Dutch Language Café can use these pictures for promotional use (for example: social media). If Participant does not want their picture to be taken or used, they should communicate that explicitly to Dutch Language Café through e-mail (dutchlanguagecafe@gmail.com) before participating in any activity organized by or facilitated by Dutch Language Café.

Intellectual property ownership

Dutch Language Café owns all intellectual property created by Dutch Language Cafe, including anything posted on its website, any hand-outs, or digital works shown or provided to Participant. Participant is not allowed to copy, distribute or share these materials in any way without prior written consent of Dutch Language Café

Appropiate behavior

Dutch Language Café has the right to cancel any agreements made with Participant and ban Participant from any activity organized by or facilitated by Dutch Language Café, should Participant display unacceptable behavior, including but not limited to discrimination, sexual misconduct, agression, racism or other forms of inappropiate behavior. In this case Participant has no rights of refunds of any kind. 

General

Prices mentioned on the site are in euro, if not explicitly noted otherwise. In case of typographical mistakes, Dutch Language Café reserves the right to cancel or revert any agreement.