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Manage membership

Manage your membership, update payment details, change plans, or pause your subscription via your profile.


Quick guide

Upgrade or Downgrade

Want to change your membership tier?

  1. Go to your profile or see below
  2. Click on the Memberships tab
  3. Go to the Subscriptions section
  4. Find your active membership
  5. Click Change Plan
  6. Select your new membership tier

💡 Your new membership will take effect immediately, and you’ll be charged a prorated amount.

Pause Membership

Need a break? Going abroad or just need some time away? You can pause your membership!

Pause rules:

✅ During your pause:

  • No membership fees
  • Stay in WhatsApp groups
  • Keep getting the newsletter
  • Still part of the DLC family

❌ During your pause:

  • Cannot attend activities
  • Cannot host activities
  • ⏱️ Minimum pause: 2 months
  • ⏱️ Maximum pause: 6 months
  • 🔄 Your will have to restart your membership manually after the pause period

How to pause:

  1. Go to your profile
  2. Click on the Memberships tab
  3. Go to the Subscriptions section
  4. Find your active membership
  5. Click the Pause link
  6. Confirm by clicking OK

How to resume:

Follow the same steps above – the Pause link will now say Resume.

💡 Billing note: If you resume before your current billing period expires, you’ll be charged on your original billing date. If you resume after it expires, you’ll be charged immediately and your billing date will shift to that new day.

Problems with pausing?

Fill in the form below.

Become a DLC Legend

Can’t attend regularly but want to stay connected? Convert to a DLC Legends membership!

Perfect for members who want to keep their DLC connection alive even when life gets busy.

Who can become a Legend?

You need to have been a member for at least 9 months.

What you get:

  • ✅ Stay in WhatsApp groups (optional)
  • ✅ Keep receiving the newsletter (optional)
  • ✅ Attend one activity every 2 months – perfect for special events like holidays and parties!
  • ✅ Support the DLC initiative
  • Still part of the DLC family!

Price: €6/month

❗ As a Legend, you cannot host activities or attend regularly. But you can always upgrade back to a regular membership anytime!

To become a Legend, fill in the form below.

Cancel Membership

Thinking of leaving? We’re sad to see you go, but we understand.

Before you cancel, consider:

  • 📅 Temporarily away? → Switch to the “Pause Membership” tab to pause instead
  • 🌟 Less active but want to stay connected? → Check out the “DLC Legends” tab
  • 🤔 Having a specific issue? → Maybe we can help! (see below)

Can we help?

If you’re cancelling because of something we might be able to resolve, please reach out first:

  • 🗣️ Dutch level too intimidating? → We can offer extra guidance & support
  • 📈 Not improving fast enough? → We can give advice on how to progress faster
  • Confused about how things work? → We can explain everything
  • 😕 Unpleasant experience? → We want to know so we can resolve it

📧 Contact us at info@dutchlanguagecafe.com

What happens after cancelling:

  • ❌ You cannot attend DLC activities
  • ❌ You lose access to the DLC WhatsApp groups
  • ✅ Your access continues until the end of your current billing period

How to cancel:

  1. Go to your profile or see below
  2. Click on the Memberships tab
  3. Go to the Subscriptions section
  4. Find your active membership
  5. Click Cancel
  6. Confirm the cancellation

Below you can see your subscriptions.

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